Coronavirus disease 2019 (COVID-19) Resources

The 2019-20 coronavirus pandemic is an ongoing and continually-developing situation. We’re thankful for the patience and support of our community and neighbors during this time. The Town will be providing important public health and safety updates on this page as often as possible to keep you informed.

The following restrictions and guidance are in effect for the public as of May 20, 2020 until further notice (unless otherwise noted):

Concerned you might have COVID-19? Healthcare providers now have a specific system in place to consult with RIDOH on potential COVID-19 cases. If you are exhibiting any of the symptoms associated with COVID-19, call your healthcare provider first (unless you are experiencing a medical emergency). 

RI State Parks and Beaches: Please visit the DEM website for more information to see which parks and beaches are open: http://www.riparks.com/covid19.php

Traveling into RI From Other States: Any persons coming to R.I. by any mode of transportation after visiting any other State for Non-work-related purpose must self quarantine for 14 days. Realtors and Hotel Operators are required to include quarantine requirements for any out of State renters in their rental agreements.

Large Retailers/Box Stores: Maximum numbers allowed inside of Large Retailers/Box Stores will be mandated by RI Department Business Regulation and will be monitored and enforced by each retailer. Also while in these locations you are reminded to practice Social Distancing.

Dog Park: The Dog Park at the Animal Shelter Will remain open but we ask that visitors practice social distancing of 6 ft.

Grocery Stores: Grocery Stores remain open but some have modified hours and have set hours for Seniors only. Officers will be making increased checks of Grocery Stores and all businesses.

Gyms: All Gyms and workout facilities are to remain closed until further notice.

Schools: All RI Schools remain closed for the remainder of the school year.  Districts have arranged for Distance Learning for all students.

Hair Dressers, Barber Shops, Nail Salons, Tattoo Parlors: shall be closed.

Restaurants/Bars/Pubs etc.: Restaurants are continuing curbside pickup, takeout and delivery.  Some restaurants have started outdoor dining following the State’s Reopening Guidance found on www.reopeningri.com  Bars remain closed.

Playgrounds/Recreation Facilities: All Town playgrounds and recreation facilities will be closed, until further notice.

Day Care Centers: Day Care Centers can open as of June 1 following guidance from the State.

Town Meetings: All Town Meetings will be attended remotely and will be providing public access by phone call, computer, tablet or smartphone.

Town Hall Services: The Town of Westerly is urging residents to use online and mail services, please see the Town Website www.WesterlyRI.gov for further information. The Town Hall will be open to the public 5/26/2020.

DMV Services: The DMV will not have Friday service at Westerly Town Hall until further notice.

Gatherings: There are to be no gatherings over 5 persons.

Westerly Senior Center: Westerly Senior Center is closed for all business except for lunch service. Lunches will be served as take out only.

 Meals On Wheels: Meals on Wheels Service will continue as usual at this time.

 Westerly Library: Westerly Library is closed until further notice.

 Venue Events: Any venue that has an event planned is directed to cancel or postpone those events until further notice.

 As we are all aware this is an ever changing situation and we will be posting updates and changes as they develop.

 All of these restrictions will be monitored and enforced by Westerly Police Department.

Please click here for a video message from community leaders.
(produced by Chris Walsh Productions and the Ocean Community Chamber Foundation)

Resources

RI Delivers - http://www.oha.ri.gov/deliveryoptions/ 
Rhode Islanders’ connection to help for those living in quarantine or isolation due to coronavirus disease 2019 (COVID-19). Our goal is to ensure that for this temporary quarantine period, you have what you need to safely remain home and monitor your symptoms. By doing so, you will help slow the spread of COVID-19.  If you are under quarantine, you should not leave your home for any reason. If you have a question or need further guidance, call 2-1-1 or the Point at 401-462-4444. Multilingual representatives are available.

Rhode Island Responds - http://www.riresponds.org/
The RI Responds system is used to register and credential healthcare and community volunteers who are interested in assisting when skilled individuals are most needed.  By registering in advance of a public health emergency, you are able to ensure that the system can notify and inform you of opportunities to assist.  The program supports a variety of personnel who may be utilized during disasters, all-hazard response efforts and public health activities.  

BH Link - https://www.bhlink.org/covid19
At BH Link, our goal is to connect people seamlessly to ongoing treatment.
BH Link’s mission is to ensure all Rhode Islanders 18+ experiencing mental health and substance use crises receive the appropriate services they need as quickly as possible in an environment that supports their recovery.
If you are in a mental health or substance use crisis made worse by the COVID-19 pandemic and you need immediate assistance, please call 24/7 to get connected to care: 401-414-5465
For under 18 call:  855-543-5465

Questions about COVID-19?

A call center was established for the community and employees of Yale New Haven Health and Yale University

Yale New Haven Health has established a call center for employees of the Health System and Yale University who have questions about COVID-19 and their role in protecting themselves and our patients.

Healthcare and human resources professionals from the Health System and University are available to answer your specific questions Monday- Friday, 7 am- 7 pm.

The call center is also available to our patients and the community who have questions about COVID-19.

The Yale New Haven Health COVID-19 call center can be reached at 203-688-1700.

General Information

Avoid close contact with people who are sick.

When greeting people avoid handshakes and hugs.

Be sure you have over-the-counter medicines and medical supplies (tissues, etc.) to treat fever and other symptoms. Most people will be able to recover from COVID-19 at home.

Pay attention for potential COVID-19 symptoms including, fever, cough, and shortness of breath. If you feel like you are developing symptoms, call your doctor.

More information is available from CDC.

People with general, non-medical questions about COVID-19 can visit www.health.ri.gov/covid, write to RIDOH.COVID19Questions@health.ri.gov, or call 401-222-8022. This is the COVID-19 Hotline that RIDOH has available to the public. The Hotline will be staffed from 8:30 a.m. to 4:30 p.m. (After hours people are being directed to call 211.)

Everyone can help stop the spread of viruses in Rhode Island.

Get your flu shot, and make sure the people around you do the same.

Wash your hands often throughout the day. Use warm water and soap. If soap and water are not available, use hand sanitizer with at least 60% alcohol.

Cough or sneeze into your elbow. Viruses can spread by coughing or sneezing on other people or into your hands.

Stay home from work or school if you are sick.

Avoid touching your eyes, nose, or mouth. Germs spread this way.

Small Business and Nonprofit Resources

Click here to visit the Town of Westerly’s dedicated COVID-19 Resources for Businesses and Nonprofits portal.

Medical and Wellness Resources

Click here to visit the Rhode Island Department of Health’s COVID-19 portal.

Click here if you are a parent, guardian, other adult seeking resources on talking to your kids about the current situation.

The Governor of Rhode Island has signed an executive order directing health insurers  to cover primary care, specialty care, and behavioral and mental health services conducted over the phone and online (commonly called ’telehealth’).

If you have extra masks or gloves you’d like to donate, please contact Ocean Community Chamber of Commerce.

Utilities and Digital Services

The Rhode Island Public Utilities Commission (PUC) has issued an emergency order mandating that no regulated utility services will be terminated at this time. Utility service providers have also been directed to cease collection-related activities and is encouraging non-regulated utilities to do the same. Businesses are included under this order and direction. If your service is terminated, please call your utility provider first. If your provider is unable to help, please call the Division of Public Utilities and Carriers at (401) 780-9700.

Click here to learn more about Cox Communications’ Connect2Complete program that helps families in need connect to the internet.

Microsoft is now providing free, six months access to its Office 365 tools to better enable remote collaboration, file sharing, and video conferencing (assistance to set up these tools is also included). If you have an email address through your work or school, sign in using this link. If you’re using an email address like Gmail or Outlook, you can also sign-up for a version of Microsoft Teams by following this link.

Education Resources

Microsoft is now providing free, six months access to its Office 365 tools to better enable remote collaboration, file sharing, and video conferencing (assistance to set up these tools is also included). Learn more by following this link.

Evictions

If you are threatened with eviction, remember that you still have rights. Eviction is a legal process that requires action by a court. All courts that would be involved in an eviction process in the Town of Westerly are currently closed thru mid-April due to the ongoing public health crisis.

Consumer Protection and Price Gouging
If you see that the price of a product being sold in Westerly or another Rhode Island community has risen to a level much higher than what could be considered reasonable and fair, you could be a witness to an exploitative and unethical business practice that is illegal under state law. Reporting this can help protect other consumers. Please contact the RI Consumer Protection Unit at (401) 274-4400 or fill out an online complaint form if you witness price gouging.