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As with most organizations, the Town uses a variety of benefits partners to deliver and administer our benefits. The HR Departments role is to act as a facilitator between our employees and those third party administrators. Often times due to HIPAA, privacy, or banking laws, HR can only assist up to a point, and then the issue/case needs to be referred to our TPA. However, if you have an issue, please do not hesitate in contacting HR first to see if we can assist you.
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The primary contact in Human Resources is the Human Resources Generalist. Whom you can reach at 401-348-2525 or by e-mail at HR@westerlyri.gov. If you have a general non-time sensitive question you can always e-mail the general HR account at HR@westerlyri.gov.