I called HR and they referred to me another number, party, website, or organization. Who can I call in HR for assistance?
As with most organizations, the Town uses a variety of benefits partners to deliver and administer our benefits. The HR Departments role is to act as a facilitator between our employees and those third party administrators. Often times due to HIPAA, privacy, or banking laws, HR can only assist up to a point, and then the issue/case needs to be referred to our TPA. However, if you have an issue, please do not hesitate in contacting HR first to see if we can assist you.

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1. Who do I contact if I have a question about my benefits?
2. I called HR and they referred to me another number, party, website, or organization. Who can I call in HR for assistance?
3. I have a question about my medical insurance, who do I contact?
4. Who do I contact if I have a question about my Health Savings Account (HSA)?