What should be done prior to purchasing a house
If you are purchasing a house that is already built, it is very important for your attorney to call us for a final water bill on that property. This ensures that the water and sewer is up to date before you take title of the property. At least 48 hours prior to the closing, your attorney should call us with the following information:
-Current owner of the property
-Address of the property
-Name of parties purchasing the property with correct mailing address for billings.

We will get a reading from the properties water meter and fax a bill to your attorney for the closing. This ensures that they collect the monies due from the prior owners.
If we are not notified of the closing, you as the new homeowner will be responsible for any outstanding water and sewer bills. These bills stay with the property and transfer with ownership.

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1. How are after hours, weekend and holiday emergency calls managed
2. Why do I have a high water bill
3. Discolored water or low water pressure
4. When are bills sent and how can they be paid?
5. What if there are billing questions
6. Are elderly exemptions available ?
7. What should be done prior to purchasing a house
8. What if the account is seasonal use?